Privacy policy

Effective Date: 15/08/2023

At SwiftTime Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our Food Delivery App. Please take a moment to carefully read and understand our practices.

  1. Information We Collect:

We may collect the following types of information when you use our Food Delivery App:

  • Personal Information: This includes your name, email address, phone number, delivery address, and payment information.

  • Usage Data: We gather information about your interactions with the app, such as your orders, preferences, and browsing activities.

  • Device Information: We may collect information about the device you use to access our app, including device type, operating system, unique device identifiers, and mobile network information.

  • Location Information: With your permission, we may collect your precise location information to facilitate accurate delivery and provide location-based services.

  1. How We Use Your Information:

We use the collected information for various purposes, including but not limited to:

  • Order Processing: To process and fulfill your orders, including contacting you regarding your order status.

  • Customer Support: To provide assistance and respond to your inquiries and requests.

  • Improvement: To enhance and personalize your app experience, we analyze usage data to improve our services, features, and content.

  • Marketing: With your consent, we may send you promotional materials and updates about our app, special offers, and related services.

  • Security: To safeguard our app and users, we may monitor for fraudulent or unauthorized activities.

  1. Disclosure of Your Information:

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who help us with various aspects of our operations, such as payment processing, delivery, customer support, and analytics.

  • Legal Compliance: We may disclose your information when required by law, regulation, legal process, or government request.

  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

  1. Your Choices:
  • Account Information: You can review and update your account information by logging into the app and accessing your profile settings.

  • Marketing Communications: You can opt out of receiving marketing communications by following the instructions in the communication or contacting us directly.

  • Location Information: You can control app access to your location through your device settings.

  1. Data Security:

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of data transmission over the internet or electronic storage is completely secure.

  1. Children's Privacy:

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

  1. Changes to This Policy:

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant changes by posting the updated policy on our app or through other communication channels.

  1. Contact Us:

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at nammaanekalooru@gmail.com.

By using our Food Delivery App, you consent to the terms outlined in this Privacy Policy. Thank you for trusting SwiftTime Solutions with your personal information.