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Cancelation Policy

Last Updated: 08/02/2024

Thank you for shopping at https://nammaanekal.com

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy. 

The following terms are applicable for any products that you purchased with us.

 

Cancellation Policy for Nammaanekal:

  1. Order Cancellation Timeframe:

    • Customers are allowed to cancel orders within 1 hour of placing the order. After this period, orders are considered final and cannot be canceled.

  2. Cancellation Process:

    • To cancel an order, customers must log in to their Nammaanekal.com account and navigate to the order history section.
    • A cancellation button will be available for eligible orders within the specified timeframe.

  3. Refund for Canceled Orders:

    • If an order is canceled within the allowed timeframe, a full refund will be issued to the original payment method.
    • The refund process may take 3-5 business days to reflect in the customer's account.

  4. Exceptions to Cancellation:

    • Orders containing perishable items or products with a short shelf life cannot be canceled once they have been dispatched for delivery.
    • Customized or personalized items are not eligible for cancellation once the production process has begun.

  5. Communication of Cancellation:

    • Customers will receive an email confirmation once the order cancellation is successfully processed.
    • In case of any issues or if the cancellation is not possible, customer support will reach out to provide assistance.

  6. Circumstances Beyond Control:

    • Nammaanekal.com reserves the right to cancel an order in exceptional circumstances, such as product unavailability, pricing errors, or suspicion of fraudulent activity.
    • In such cases, customers will be notified promptly, and any payments made will be refunded.

  7. Subscription Cancellation:

    • Subscriptions can be canceled at any time through the customer's account settings.
    • Cancellations made before the next billing cycle will not incur additional charges.

  8. Policy Updates:

    • Nammaanekal.com reserves the right to update or modify the cancellation policy. Any changes will be communicated through the website or email.